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	1.	Information and communication technology Suchi Grag by Grag, Suchi Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Original language: English Publication details: New Delhi alfa Pub. 2006 Availability: Items available for loan: National Library of Bangladesh (1)Call number: 004 GAI 2006. Place hold Add to cart (remove)
	2.	Quality management for IT services : perspectives on business and process performance / Claus-Peter Praeg and Dieter Spath, editors. by Praeg, Claus-Peter,;Spath, Dieter , -1973 Material type: Text; Format: print ; Literary form: Not fiction Original language: English Publication details: Hershey, PA : Business Science Reference, c2010 Availability: Items available for loan: National Library of Bangladesh (1)Call number: 004.0684 CLQ 2010.. Place hold Add to cart (remove)
	3.	Making information technology work / Shivraj Kanungo. by Kanungo, Shivraj Material type: Text; Format: print ; Literary form: Not fiction Original language: English Publication details: New Delhi :;Thousand Oaks, CA : Sage Publications, 1999 Availability: Items available for loan: National Library of Bangladesh (1)Call number: 303.48/33 KAM 1999. Place hold Add to cart (remove)

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