000 00777nam a2200229Ia 4500
003 BD-DhNLB
005 20230118132241.0
008 070313s2003 enka b 001 0 eng d
020 _a0852964242;9780852964248
040 _aUKM
041 _heng
080 _a384.043
245 0 _aTelecommunications quality of service management :
_bfrom legacy to emerging services /
_cAntony Oodan ... [et al.].
260 _aLondon :
_bInstitution of Electrical Engineers,
_cc2003.
300 _axxxiii, 602 p. :
_bill.
_c24 cm.
504 _aIncludes bibliographical references and index.
650 _aTelecommunication;Telecommunication
_920279
650 _xCustomer services.;Quality control.
_920280
700 _aOodan, A. P.
_920281
942 _2ddc
_cBK
999 _c20756
_d20756