TY  - BOOK
AU  - Chandra, Geetanjali 
TI  - he business process re-engineering action kit : : A five day plan to redesign your processes 
SN  - 749417544
U1  - 658 
PY  - 1995///
CY  - London
PB  - Kogan Page, 
KW  - Organisational behaviour
N1  - Includes index
ER  -