World public sector report 2003 :  e-government at the crossroads / 

 - New York :  United Nations, Dept. of Economic and Social Affairs,  2003 
 - xi, 243 p. :  col. ill.   28 cm. 
<br/><br/>Includes bibliographical references (p. 237-243). 
<br/><br/><label>ISBN: </label>9211231507;9789211231502 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Internet in public administration.
<br/><br/><label>Universal Decimal Class. No.: </label>321.04