TY - BOOK AU - Phillips, Jack J., AU - Stone, Ron D.;Phillips, Patricia Pulliam. TI - The human resources scorecard: measuring the return on investment SN - 877193673 PY - 2001/// CY - Boston, Mass. PB - Butterworth-Heinemann KW - Wages and labor productivity;Labor costs;Human capital;Manpower planning.;Labor economics.;Rate of return KW - Measurement.;Accounting.;Cost effectiveness N1 - Includes bibliographical references and index ER -