Hardy, William C. <br/><br/>
QoS :  measurement and evaluation of telecommunications quality of service / 
William C. Hardy. 
 - Chichester ;;New York :  Wiley,  c2009. 
 - xvi, 230 p. :  ill.   24 cm. 
<br/><br/><label>ISBN: </label>471499579 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telecommunication;Telecommunication;Telecommunication systems--Quality control.;Customer services.;Evaluation.
<br/><br/><label>Universal Decimal Class. No.: </label>384.029