Laws, Eric. Managing packaged tourism : relationships, responsibilities and service quality in the inclusive holiday industry / by Laws, Eric. - London : International Thomson Business Press, 1997 - xxiii, 248 p. : ill. ; 25 cm. Includes Index. ISBN: 0415113474 ;9780415113472 Subjects--Topical Terms: Package tours. ;Toeristenindustrie. Universal Decimal Class. No.: 338.4791068