TY - BOOK AU - Franks, Patricia C., TI - Records & information management SN - 9781555709105 (pbk. : alk. paper) AV - Z665.2.U6 F73 2013 U1 - 20.973 23 PY - 2014/// CY - India PB - DBS Imprints KW - Library science;Records;Business records;Archives KW - Management.;Management.;Administration N1 - Includes bibliographical references and index ER -