TY - BOOK AU - Katz, William A.,;Fraley, Ruth A. AU - TI - Library instruction and reference services SN - 0866562885 : AV - Z711.2 .L732 1984 U1 - 25.56 19 PY - 1984/// CY - New York PB - Haworth Press KW - Reference services (Libraries);Library orientation.;Bibliography;Public services (Libraries) KW - Methodology;Study and teaching N1 - Includes bibliographical references ER -