TY - BOOK AU - Katz, William A., TI - Introduction to reference work SN - 0072441070 (v. 1 : alk. paper);0072441437 (v. 2 : alk. paper);0071120742 (international ed.); 0072441437 AV - Z711 .K32 2002 U1 - 25.552 21 PY - 2002/// CY - Boston PB - McGraw-Hill KW - Reference services (Libraries).;Reference books N1 - Includes bibliographical references and index N2 - Explains the basic reference processes and sources of information in the libraries in modern times. This book is useful as a tool for understanding basic reference forms, and aims to reflect the easy ER -