Encyclopedia of Computer Science & Information Technology :  Call Centre / 
Compiled by S. K. Bansal & Pankaj Sharma. 
 - New Delhi.:  APH Publishing.,  2010 
 - v, 279 .p:[Vol-5]  22 cm. 
<br/><br/>Includes Index. 
<br/><br/><label>ISBN: </label>9.7881313079e+012 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer Science.
<br/><br/><label>Dewey Class. No.: </label>4.031  / ENC 2010