TY - BOOK AU - Pugh, Lyndon. TI - Change management in information services SN - 9780754646655 (alk. paper) AV - ZA3157 .P84 2007 U1 - 25.5 PY - 2007/// CY - Aldershot, Hampshire, England ;;Burlington, VT PB - Ashgate KW - Information services;Library administration.;Organizational change;Information services;Management KW - Management.;Management.;Technological innovations;Management.;Technological innovations N1 - Includes bibliographical references (p. [209]-218) and index ER -